Term and Conditions

Welcome to Farm Rio Dress Shop! These Terms and Conditions outline the rules and regulations for using our website (www.farmriodress.com) and purchasing our vibrant tropical fashion collections.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users worldwide, excluding Asia and certain remote areas. By using our site, you confirm you are at least 18 years old or have parental consent.

1.2 Intellectual Property Rights

All content on this website, including designs, text, graphics, logos, and product images, is the property of Farm Rio Dress Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in product descriptions, colors, and sizing. However, slight variations may occur due to monitor settings. If you receive an item significantly different from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue products without notice. If an item becomes unavailable after you place an order, we will notify you and issue a full refund.

2.3 Final Sale Items

For hygiene reasons, swimwear (bikinis and one-piece swimsuits) and bodysuits are final sale and cannot be returned.

3. Ordering and Payment

3.1 Order Process

Placing an item in your cart does not reserve it. Orders are only confirmed when payment is processed and you receive an order confirmation email.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Pricing and Currency

All prices are in US Dollars (USD). We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3.4 Order Processing

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – via EMS for orders over $50 (15-25 business days after shipping)

Delivery times are estimates and may vary based on location and customs processing.

4.2 International Shipping

We ship worldwide (excluding Asia and certain remote areas). International customers may be responsible for customs fees, import taxes, or duties, which are not included in the order total.

4.3 Delivery Issues

If your package appears lost or damaged in transit, please contact us immediately at [email protected] with your order number.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags attached. Items must be:

• Unworn, unwashed, and free of stains or odors
• In original packaging when possible

5.2 Return Process

To initiate a return:

1. Email us at [email protected] within 15 days of delivery with your order number and return request
2. Wait for approval from our style team (response within 2 business days)
3. Package items securely (original packaging preferred)
4. Ship to: Farm Rio Dress Shop, 8404 South Villa Avenue, Oklahoma City, US 73159 using a trackable method

5.3 Refund Processing

Once we receive and inspect your return:

• Refunds are processed within 5-7 business days
• Issued to your original payment method
• Original shipping fees are non-refundable
• Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect

5.4 International Returns

International customers should:

• Send returns via DHL or FedEx
• Mark packages as “Returned Goods”
• Are responsible for any customs fees on returned items

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide accurate, current, and complete information during checkout, including shipping address and payment details.

6.2 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your login credentials and all activities under your account.

6.3 Prohibited Conduct

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Make fraudulent purchases

7. Limitation of Liability

Farm Rio Dress Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our website or products
• Delays or failures in performance due to circumstances beyond our reasonable control (force majeure)
• Customs delays or fees for international orders

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our website constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, USA, without regard to its conflict of law provisions.

11. Contact Us

For questions about these Terms or any other inquiries, please contact our Oklahoma style team:

Email: [email protected]
Mail: Farm Rio Dress Shop, 8404 South Villa Avenue, Oklahoma City, US 73159

We aim to respond to all inquiries within 2 business days.